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Wednesday, January 6, 2016

Finding a Trusted Service Provider Just Got a Lot Easier

How does one find the best service provider?  Perhaps you’ve used Angie’s List or HomeAdvisor or Tom Martino’s website or app.  There are many other such websites, and hopefully they all have good vendors on them.  You can be sure, however, every vendor on those websites pays a fee to be “preferred.”  

We Realtors are frequently asked to recommend everyone from inspectors to mortgage lenders to plumbers to you-name-it, so Golden Real Estate has created an app, and it’s not an app where vendors pay to be listed as “preferred.” 

No service provider on Golden Real Estate’s app pays to be included, and we receive nothing when you contact one using our app.  Each vendor is listed because we or our clients had favorable experiences with them and we’re already recommending them to other clients and friends. The app merely allows us to consolidate our list of preferred service providers in a single, easily accessible place, and we encourage you to take advantage of it. 

The app is free, and it’s so easy to use. Once you have downloaded it and find a service provider you’d like to contact, you just touch their phone number to call them, touch their email address to send an email, or touch their website URL to learn more about them.  Some of them offer a discount or special deal if you contact them via our app. 

You really can’t lose, and you’ll have the peace of mind that comes from knowing that these are (1) local, not national, service providers and (2) that they have been vetted by our broker associates and me through the quality of service they have already provided to ourselves and/or past and current clients.

I have always encouraged clients to ask me — or another Realtor — to recommend service providers rather than utilizing advertising-based sources, and I urge them to mention me when they contact the service provider.  The reason is not so I receive a referral fee, because I don’t.  Rather, if that service provider knows that he was referred, he will work extra hard to make sure that both you and the referrer are satisfied so that he gets more referrals. Otherwise, you’re just a one-time customer who may never need his services again.

Although I’m always happy to make such referrals personally, I realize that most clients don’t think to ask me for referrals. (If they did, I would never get any work done!)  The app makes such referrals easier and more common for both our clients and for us.

You can find the app in the App Store (for iPhones) and on Google Play (for android devices). Search for “Golden Real Estate.” Or use this link for either type of phone:

What’s really cool about our app is that each agent at Golden Real Estate can display his or her own preferred service providers.  When you download the app, you’re asked to select a particular Golden Real Estate agent, and then you get that agent’s version of the app with that agent’s preferred providers. 

We keep adding service providers every week, but at present there are over 40 categories listing over 60 service providers.  Here are the current categories:

Appliance Repair
Carpet Installation
Deck Services/Builders
Drain Cleaning
Drywall Installation and Repair
Fireplace Services
Garage Door Services
Heating & Air Conditioning/HVAC
Home Cleaning
Home Inspection
Home Warranty
Insulation Installation
Keys & Locksmiths
Land Surveying
Lawn Care
Mitigation (Radon, etc.)
Mold Removal
Mortgage Specialists
Refinishing Services
Rental Agents
Sewer Scoping
Shades & Blinds
Snow Removal
Solar Installation
Title Companies
Tree Services
Well Inspection
Window Washing

    If you have a service provider with whom you have had a good experience and would like to see that service provider on our app, please let me know.  Call me at 303-525-1851 or email me at

Published Jan. 7, 2016, in the YourHub section of the Denver Post.


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